Privacy Policy
Last updated: 8/09/25
Mwebantu Media (“Mwebantu”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit liveu.mwebantu.com, shop.mwebantu.com, or any related platforms (collectively, the “Services”).
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company details, and other information you provide through forms, account sign-ups, or communications.
- Payment Information: Billing details when you make a purchase through our online shop.
- Usage Data: Information about how you use our Services, including IP address, browser type, device identifiers, pages visited, and referral sources.
Cookies & Tracking Technologies: We use cookies, pixels, and similar tools to enhance your browsing experience and measure site performance.
2. How We Use Your Information
We use collected information to:
- Provide, operate, and maintain our Services.
- Process and deliver product orders and subscriptions.
- Respond to inquiries and provide customer support.
- Improve our websites, marketing, and user experience.
- Send updates, promotions, and product information (only if you’ve opted in).
- Ensure compliance with legal and regulatory requirements.
3. Sharing of Information
We do not sell your personal data. We may share your information with: Service Providers (e.g., payment processors, shipping partners, IT support). Business Partners when co-delivering services or promotions. Legal Authorities if required by law, regulation, or to protect rights and safety.
4. Data Security
We apply industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Your Privacy Choices
You may opt out of receiving marketing communications by following unsubscribe links in our emails.You may disable cookies in your browser, although this may affect site functionality. If you wish to access, correct, or delete your personal data, please contact us.
6. International Data Transfers
As Mwebantu serves global clients, your data may be transferred and processed in countries outside Zambia. Where applicable, safeguards are in place to ensure adequate protection.
7. Children’s Privacy
Our Services are not directed to children under 16. We do not knowingly collect personal information from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Mwebantu Media
Email: business@mwebantu.com
Phone: 0979 922 301
Address: Lusaka, Zambia